Privacy Policy – Renewalk
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    Privacy Policy

    Effective Date: January 2025

    At Renewalk.pk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

    1. Information We Collect

    When you visit Renewalk.pk, we may collect the following information:

    • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.

    • Device Information: IP address, browser type, time zone, and cookies to enhance your experience.

    • Order Information: Products purchased, order history, and customer support inquiries.

    2. How We Use Your Information

    We use the information we collect to:

    • Process and deliver your orders

    • Provide customer support

    • Improve our website and shopping experience

    • Communicate promotions, offers, and updates (only if you opt in)

    • Comply with legal and regulatory requirements

    3. Sharing Your Information

    We do not sell or rent your personal information. We may share your data with trusted third-party providers (such as payment gateways or shipping companies) solely to fulfill your order and operate our business.

    4. Cookies

    We use cookies to:

    • Remember your preferences

    • Improve site functionality

    • Track usage for analytics purposes

    You can control cookie settings through your browser at any time.

    5. Data Security

    We implement a variety of security measures to protect your personal information. Sensitive data (like credit card numbers) is encrypted using SSL (Secure Socket Layer) technology.

    6. Your Rights

    If you are a resident of the EU, UK, or other regions with privacy rights, you may have the right to access, update, or delete your personal information. Please contact us at renewalkofficial@gmail.com to make a request.

    7. Changes to This Policy

    We reserve the right to update this policy at any time. Changes will be posted on this page with an updated January 2025

    8. Contact Us

    If you have any questions or concerns about our privacy practices, feel free to contact us 

    Renewalk.pk
    Email: renewalkofficial@gmail.com
    Location: Karachi, Pakistan

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    Ladies' Footwear Size Chart for Pakistan

    Pakistan Size Foot Length (inches) Foot Length (cm)
    5 8.5 21.6
    6 8.875 22.5
    7 9.25 23.5
    8 9.5 24.1
    9 9.875 25.1
    10 10.1875 25.9
    11 10.5 26.7

    Note: Measurements are approximate. Actual sizes may vary.

    How to Measure:

    1. Foot Length:

      • Measure from the back of the heel to the tip of the longest toe.

    2. Choosing the Right Size:

      • Compare your foot length with the measurements in the size chart to select the appropriate size.

    Tips:

    • If your foot measurement is between sizes, choose the larger size.
    • Consider the type of socks or insoles you may wear with the sandals.

    Ladies' Footwear Size Chart for Pakistan

    Pakistan Size Foot Length (inches) Foot Length (cm)
    5 8.5 21.6
    6 8.875 22.5
    7 9.25 23.5
    8 9.5 24.1
    9 9.875 25.1
    10 10.1875 25.9
    11 10.5 26.7

    Note: Measurements are approximate. Actual sizes may vary.

    How to Measure:

    1. Foot Length:

      • Measure from the back of the heel to the tip of the longest toe.

    2. Choosing the Right Size:

      • Compare your foot length with the measurements in the size chart to select the appropriate size.

    Tips:

    • If your foot measurement is between sizes, choose the larger size.
    • Consider the type of socks or insoles you may wear with the sandals.

    Product Return & Exchange Policy – Renewalk.pk

    Please review the following policies carefully before making a purchase:

    • No Refunds / No Returns.

    • Exchanges are accepted within 10 days from the date of purchase or invoice.

    • Color Disclaimer: Due to variations in screen resolution, device settings, and lighting during photoshoots, the actual color or texture of the product may slightly differ from what appears online. Therefore, exchanges due to color mismatch will not be entertained.

    • Exchange Requirements: No exchange will be processed without a valid Claim ID and Invoice, both in stores and online.

    • Online Orders (within Pakistan):

      • You can exchange your product by sending the product back to us.

      • To initiate a return by courier, please WhatsApp us the CN (courier number) at +92 3191564701.

    • Processing Time: Once we receive the returned item, the replacement product will be shipped within 3 to 5 working days. A new tracking number will be provided for your convenience.

    • International Orders:

      • Items can be exchanged by sending them back to us.

      • Once we receive the returned item, the exchange will be dispatched within 3 to 5 business days.

      • Note: International customers are responsible for return shipping costs.

    • Sale Items: All items purchased on sale are non-refundable and non-exchangeable.

    • Used Items: We do not accept used products for exchange under any circumstances.

    Fastest Exchange Method:

    Fill out the Claim & Exchange Form located in the footer of our website, or email us at renewalkofficial@gmail.com or call us at +92 319 1564701. Provide all required details, and we’ll arrange an exchange pickup from your doorstep (where applicable).

    Your relationship with Renewalk.pk means a lot to us. We’re committed to providing exceptional service and always value your feedback, which helps us improve.

    For any additional questions or assistance, please reach out:

    • 📧 Email: renewalkofficial@gmail.com

    • 📞 Phone/WhatsApp: +92 319 1564701
      🕘 Customer Service Hours: 09:00 AM – 06:00 PM PST (Monday–Saturday)

    Thank you for choosing Renewalk.pk

    Thanks for contacting us. We'll get back to you as soon as possible.

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